Privacy Policy
Effective Date: 09/04/2025
Welcome to GrahastiGrocers.com ("we", "our", or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy applies to our website www.grahastigrocers.com, and our mobile applications available on the Google Play Store and Apple App Store (collectively, the “Platform”).
Please read this Privacy Policy carefully to understand how we collect, use, and safeguard your information.
We may collect the following types of information:
Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely via third-party providers)
Device information
IP address
Browser type
Pages visited, time spent on pages
App usage data (for mobile apps)
With your permission, we may collect your device's precise location to offer location-based services like delivery or product availability.
We use your information for the following purposes:
To process and fulfill your orders
To communicate order updates, offers, and promotions
To improve our services, website, and app experience
To prevent fraud and secure transactions
To personalize your shopping experience
To comply with legal obligations
We do not sell your personal data. We may share your data with:
Trusted service providers (e.g., payment gateways, delivery partners, marketing tools)
Law enforcement or legal requests when required by law
Analytics and ad partners (in anonymized form)
We use cookies and similar technologies to:
Remember your preferences
Track website and app usage
Serve personalized ads and promotions
You can manage cookie settings in your browser or device.
We implement appropriate technical and organizational security measures to protect your data from unauthorized access, misuse, or disclosure.
You have the right to:
Access, correct, or delete your personal data
Withdraw consent for marketing communications
Disable location sharing from your device settings
Lodge a complaint with a data protection authority
To exercise your rights, contact us at support@grahastigrocers.com.
Our services are not intended for children under the age of 13. We do not knowingly collect data from children.
Our platform may contain links to third-party websites or apps. We are not responsible for the privacy practices of such external sites.
Our mobile apps may request access to:
Camera (for scanning QR codes or uploading receipts)
Location (to detect nearby delivery options)
Notifications (to send order updates)
You can manage these permissions in your device settings.
We may update this policy from time to time. We will notify you of significant changes via email or a prominent notice on our website or app.
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Grahasti Grocers
📧 Email: support@grahastigrocers.com
🌐 Website: www.grahastigrocers.com
