Terms & Conditions
Effective Date: 09/04/2025
Welcome to GrahastiGrocers.com ("we", "our", or "us"). These Terms & Conditions ("Terms") govern your use of our website www.grahastigrocers.com and our mobile applications (the “Platform”), available on the Google Play Store and Apple App Store.
By using our Platform, you agree to be bound by these Terms. If you do not agree, please do not use our services.
You agree to use the Platform only for lawful purposes. You must not:
Violate any local, national, or international law or regulation
Attempt to interfere with the Platform’s functionality or security
Use the Platform to distribute spam, malware, or other harmful content
Impersonate any person or misrepresent your identity
To access certain features (like placing orders), you may need to register an account. You agree to:
Provide accurate, complete, and up-to-date information
Keep your login credentials secure
Notify us immediately of any unauthorized access to your account
We reserve the right to suspend or terminate your account for any suspicious or abusive activity.
All orders placed through our Platform are subject to availability and acceptance.
Prices are displayed in INR and may include applicable taxes.
We reserve the right to cancel or refuse any order at our discretion.
Payment must be made through approved payment gateways (we do not store your card details).
Delivery timelines may vary based on your location and availability of products.
We are not responsible for delays caused by third-party logistics providers or unforeseen circumstances.
Please ensure accurate delivery details to avoid failed deliveries.
We follow a fair and transparent return policy.
Returns are only accepted for damaged, expired, or incorrect products, as per our Return Policy.
Refunds (if applicable) will be processed within a reasonable time frame.
All content on the Platform (including logos, designs, product descriptions, and images) is the intellectual property of Grahasti Grocers or its licensors. You may not copy, reproduce, or use any content without our prior written consent.
To the maximum extent permitted by law:
We are not liable for any indirect, incidental, or consequential damages arising out of your use of the Platform.
We do not guarantee that our Platform will be error-free, uninterrupted, or free from viruses.
Your use of our services is at your own risk.
You may download and install our app on supported devices via the Google Play Store or Apple App Store.
We may request device permissions (e.g., camera, location, notifications) for enhanced user experience.
You are responsible for maintaining your app’s version up to date.
We may suspend or terminate your access to the Platform without prior notice if you violate these Terms or engage in any harmful conduct. You may also delete your account at any time.
We reserve the right to update or modify these Terms at any time. Continued use of the Platform after changes indicates your acceptance of the new Terms.
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of [Your City/State].
For any questions or concerns regarding these Terms, please contact:
Grahasti Grocers
📧 Email: support@grahastigrocers.com
🌐 Website: www.grahastigrocers.com
